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Security & Trust

How we keep your data, payments, and sessions safe

Zerocard details stored on our servers
HTTPSencryption on every connection
100%of PTs verified before going live
2-stepQR verification per session

Payments powered by Stripe

We never see or store your card details. All payments are processed by Stripe, a PCI Level 1 certified payment processor used by millions of businesses worldwide.

Passwordless sign-in

No passwords to remember, leak, or steal. Sign in securely with Google or a one-time magic link sent to your email.

QR-verified sessions

Every session starts and ends with a QR code scan, confirming both the PT and client are physically present. No phantom bookings, no disputes.

Verified trainers only

Every PT on CUE PT is verified by our team. We check qualifications and insurance before a trainer can accept bookings.

Encrypted & protected

All data is transmitted over HTTPS and stored in encrypted databases. API endpoints are validated and protected against common web vulnerabilities.

Your data, your rights

We comply with UK GDPR. You can request access to, correction of, or deletion of your personal data at any time. See our Privacy Policy for details.

For personal trainers

Get paid directly via Stripe Connect

You connect your own Stripe account. Client payments are transferred directly to you - we never hold your money.

You control your availability

Go live when you want, set your own rate, and turn off availability any time. No minimum hours, no obligations.

Transparent commission

Our fee structure is published upfront. No hidden charges, no surprise deductions. You see exactly what you earn per session.

Your profile, your brand

Your qualifications, specialisms, and client reviews are shown to potential clients. We help you build your reputation.

For gyms

All PTs are verified

Every trainer on CUE PT is verified for qualifications and insurance before they can operate at your venue.

Real-time visibility

Manager dashboard shows live sessions, revenue, and PT activity at your gym. Full transparency, no guesswork.

Automated commission

Gym commission is calculated and distributed automatically per session. No invoicing, no chasing.

No liability for PT services

PTs operate as independent contractors. Our Terms of Service clearly define the relationship - your gym provides the venue, not the training.

Have a security question?

We take security seriously. If you've found a vulnerability or have a concern, please get in touch.